Worksite Service Center
The Service Center is a web-based solution to send, track and receive information regarding your requests. By using a database application we not only provide real-time follow-up information, but also capture data that can be used for tracking, trending and ongoing quality improvement. You simply submit a request and our system immediately auto-assigns that request to the proper service team members and sends appropriate notifications. You will then receive a confirmation email stating that your request has been received. Once your request has been completed, you will receive another email confirming that our team has resolved the issue.
Worksite also offers:
- Communicator – A Window Showing All Activity
- Preventative Maintenance – Periodic Task Scheduling
- SnapShot Inspections – Real Time QA Status
- Win TEAM – Web-based Telephone Timekeeping
SnapShot Inspections
- Web-Based Inspection
- SystemWorks with any PDA Phone
- Real-Time Evaluations
- Robust Reporting
- Easy To Use
SnapShot Inspections provide a real time status of quality assurance evaluations from our management team. By using a web-enabled phone or PC, our managers enter their inspection results directly into your site specific WorkSite database. Each web-based SnapShot inspection form is specific to a floor or site within your property portfolio.
Win TEAM – Web-based Telephone Timekeeping
At any moment we know your sites are staffed (or not).
- Our cleaners call on and off at the worksite for accurate timekeeping. 1-888-566-1717
- The system sends an alert within 5 minutes if we do not receive a call on by a specified time.
- Caller ID confirms that our cleaner is calling from the authorized phone.
- A web access portal allows our managers to verify proper ins and outs.
- Actual labor gets compared to budgets to ensure proper service.
- Data from call on/off feeds into payroll check processing.
